It's important that you note the key dates below, especially if you've ordered non-voucher products. Simply make sure you are on track and we'll take care of the rest!
The first key date to remember is 25th September. This is the date when we will be confirming your orders with our suppliers for NON-VOUCHER/CARD products.
It is important that you make sure you are on track on this date to secure any orders you have for NON-VOUCHER/CARD products.
If you are off track on this date, your ORDER FOR ANY NON-VOUCHER/CARD PRODUCTS WILL BE CONVERTED INTO LOVE2SHOP VOUCHERS INSTEAD.
It is important that we receive your final payment no later than 1st November. If you intend to make your cash or cheque payments via the bank, please remember there is a 10 day clearance period. It is therefore advisable to make final payments via the Post Office, PayPoint, online or via our Auto Payment and Account Services Line on 0845 603 0502.
If your Account is off track on 15th November, we will reduce your orders down to the value you have paid into your Account and send you Love2shop vouchers to that value. Any balance left-over in your Account once your orders have been converted to Love2shop vouchers will be carried forward to next year.