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An independent trust, designed to safeguard prepayments made by you and Agents in respect of orders, is now established. The trust arrangements gives you added security for your savings. A summary of the declaration of trust can be seen here.
The trust is operated by three trustees, only one of whom is nominated by us. The remaining two are wholly independent and will be responsible for approving the release of savers' monies held in the trust Account.
We are a founder member of the Christmas Prepayment Association (CPA), the Christmas savings industry trade association.
The CPA has developed a Code of Practice, which must be adhered to by its members, in order to provide customers with the best possible service and to improve the security of customers' money.
To view the full CPA Code of Practice, go to www.cpa-advice.co.uk