Win! every month
£1000 in cash and 5 x £200 Love two shop contactless gift cards
plus £200 of love two shop contactless gift cards for 5 winners.
As long as you have an order in place for Christmas 2021 or Christmas 2022 and have achieved your monthly target payment since the 20th of the preceding month, you will be entered automatically.
Which account year
would you like to manage?
Contact Us
Contact Us By Telephone:
Customer Care
All queries (except for hamper orders):
0345 767 8933
Hamper queries only:
Email: Parkhampers@simplythankyou.co.uk
Customer Care opening times:
Monday to Friday, 9am to 5pm (excluding UK Bank Holidays)
(Calls may be monitored or recorded for training purposes)
Auto Payment and Account Services Line
0345 603 0502
You will need your Account Number and 4 digit PIN handy to use this service
Contact Us By Email
Check our FAQs to find answers to your questions.
You can email us from our FAQs page.
Contact Us By Post
Customer Care
Park Christmas Savings Club
Valley Road
Birkenhead
CH41 7ED
Love2shop Complaints
We hope that you never have to complain about our Love2shop products or services. However, we accept that, on some occasions, things can go wrong. Where we are at fault, we want to put things right as quickly as possible. If you are unhappy with our Love2shop products or services for any reason, you should tell us straight away, so that we can investigate your concerns.
Contacting the correct Love2shop department:
Love2shop flexecash Cards
- Telephone: 0344 375 0739 (Monday to Friday 9am - 5pm excluding UK Bank Holidays)
- Email: getus@flexecash.com
- Post: Card Services, flexecash Complaints, Valley Road, Birkenhead, Wirral, CH41 7ED
Mastercard Cards
- Telephone: 0330 123 2712 (Monday to Friday 9am - 5pm excluding UK Bank Holidays)
- Email: cardservices@love2shop.co.uk
- Post: Card Services, Mastercard Complaints, Valley Road, Birkenhead, Wirral, CH41 7ED
Media Contacts
For all media enquiries please email ParkPR@appreciategroup.co.uk (note: for members of the media only).
For customer enquiries, please contact us using one of the methods above
2023/2024
Park Christmas Savings is a trading name of Park Retail Limited © Park Retail Ltd. All Rights Reserved. Park Retail Ltd is registered in England and Wales under number 00402152. Our registered office is Valley Road, Birkenhead CH41 7ED. Head office is Love2shop, Floor 4, 20 Chapel Street, Liverpool, Merseyside, L3 9AG
You should be aware that your account with Park is not a bank account or equivalent and that any pre-payments made to Park are not covered by the Financial Services Compensation Scheme.
Your pre-payments are, however, held in an independent trust designed to improve protection of pre-payments made by you and Agents in respect of orders. See full details of the trust here.
flexecash is the prepaid card platform that issues flexecash Love2shop Cards. This facility is provided by Park Card Services Limited [FRN: 900016] who are authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money.
Mastercard® and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
*The weekly price shown is a guide only. The final week's payment may be different because of a rounding of the product price. The weekly price will be different depending on when you place your order. The price you need to pay is the total of the goods you have ordered.