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Contact Us

Contact Us By Telephone:
Catalogue Request Line
0800 1971 691
03457 678 933
Careline Team opening times:
Up to 31st December 2015: Monday to Friday, 9am - 5pm
From 4th January 2016: Monday to Friday, 9am - 7pm, Saturday, 9am - 1pm
From 1st February 2016: Monday to Friday, 9am - 5pm
Excluding UK Bank Holidays.
Calls may be monitored or recorded for training purposes.
Auto Payment and Account Services Line
0845 603 0502
You will need your Account Number and 4 digit PIN handy
Contact Us By Email
Check our FAQs to find answers to your questions. You can email us from our FAQs page or on
Contact Us By Post
Park Christmas Savings Club, Customer Care
Valley Road
CH41 7ED.
Love2shop Complaints
We hope that you never have to complaint about our Love2shop products or services, however we accept that on some occasion's things can go wrong.
Where we are at fault, we want to put things right as quickly as possible, and will apologise to you.

If you are unhappy with our Love2shop products or services for any reason, you should tell us so that we can investigate your concerns.

Contacting the correct department:
Love2shop Cards issued by flexecash
  • Telephone: 0844 3750739 (Monday to Friday 9am - 5pm excluding Bank Holidays)
Love2shop Cards issued by MasterCard (Online & Anywhere Cards)
  • Telephone: 01753778785 (Monday to Friday 9am - 5.30pm excluding Bank Holidays)
  • Email:
  • Post: PO BOX 67528, London, EC2P 2HU
Love2shop Paper Voucher Complaints
  • Telephone: 03457 678 933 (Monday to Friday 9am - 5pm excluding Bank Holidays)