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How to Order

Placing your Christmas 2017 orders is really easy. Below you'll find the different ways you can place your orders − the choice is yours!

Why not check out our quick sign up if you're not sure what you'd like to order − it's really simple!

Here's how you can place orders:


The easiest way to place your orders is online! Go to our online catalogue and simply add items to your basket. You'll need to be registered and logged in to place your orders online.

By phone

Make a note of the items you'd like to order and call our Careline Team on 03457 678 933.

Careline Team opening times:

Up to 30th December 2016 - Monday to Friday, 9am - 5pm

From 3rd January 2017 - Monday to Friday, 9am - 7pm, Saturday, 9am - 1pm

From 30th January 2017 - Monday to Friday, 9am - 5pm

(Excluding UK Bank Holidays. Calls may be monitored or recorded for training purposes).

By post

Request a catalogue. Fill in the order form, which you'll find in our 2017 catalogue and post it back to us. You'll find the address on the order form.

Planning for Xmas Ways to Pay

Watch our how it works video

Our promise to you

To help you join over 420,000 families who enjoy planning for Christmas

That your satisfaction is our number one priority

That our Careline Team is dedicated to helping you every step of the way

That all our products are of the highest quality

We aim to deliver all of your goods in perfect condition and in good time for Christmas